We started by training humans. Then we figured out you could train the AI instead.

The AI Training Group was founded on a simple observation: most businesses knew AI could help them, but nobody could explain how in terms that actually connected to their operations.

So we ran workshops. We taught teams how to use AI tools effectively. We helped businesses build their first automations. That work was useful — and it taught us something important.

The businesses getting the biggest results weren't the ones whose staff had learned to use better tools. They were the ones who'd had something built for them, where the AI was embedded in the workflow itself, not sitting alongside it waiting to be prompted.

So we pivoted. We stopped running workshops and started building platforms.

Melanie MacDonald, founder of The AI Training Group

About Melanie

Before founding The AI Training Group, I grew a company into the BRW Fast 100, Australia's fastest-growing businesses. Before that, I spent two decades in the RTO sector. I also work in property development, which means I've sat inside compliance-heavy, process-driven industries from multiple angles: as an operator, a developer, and someone who's had to make those processes work at scale.

I'm not a technologist who learned business. I'm a businessperson who learned to build software, which means I think about your operations first and technology second.

I started building with AI-assisted development tools before most people knew they existed. What I discovered is that the gap between 'I wish we had software that did this' and 'we have software that does this' has collapsed. Custom platforms that would have cost $300,000 and 18 months to build five years ago can now be built properly for a fraction of that. That's the opportunity I help businesses take advantage of.

What we believe

"Technology should disappear into your operations. The best software is the kind your team stops noticing because it just works. The manual process it replaced is the thing that's gone, not replaced by a new complexity."

"AI should do skilled work, not just fast work. The interesting applications aren't the ones that save clicks. They're the ones that read a document, understand it, and do something intelligent with what they found."

"The best client relationships end with the client not needing us for the small stuff. We build things people own, not dependencies people pay us to maintain."