At The AI Training Group, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect personal information including:

Your name, email address, phone number, and company details. Information provided through forms, inquiries, or contact with our team. Information relating to your use of our website (such as IP address, browser type, and site activity)

We only collect information that is necessary for delivering our services, managing customer relationships, and improving your experience with us.

2. How We Collect Information

We collect personal information through:

Direct interactions (e.g., contact forms, email communication)Automated technologies (e.g., cookies, analytics tools)Third-party platforms (e.g., social media or referral tools, if you engage with us there)

You can choose not to provide personal information, but this may affect your ability to use certain features of our website or receive support.

3. How We Use Your Information

Your information may be used to:

Respond to your inquiries and provide requested services. Improve our website and services. Send updates, promotional materials, or other relevant information (you may opt-out at any time)Meet legal and regulatory obligations

4. Disclosure of Personal Information

We do not sell your personal information. We may disclose it to trusted third parties who assist us in operating our business, such as:

IT service providers. Email and CRM platforms. Legal or regulatory authorities, where required by law

All third parties are obligated to maintain the confidentiality of your information.

5. Security

We take reasonable steps to protect your personal data from misuse, loss, or unauthorised access. This includes secure servers, access controls, and encryption where appropriate.

However, no method of transmission over the internet is 100% secure. You use our services and submit information at your own risk.

6. Access and Correction

You have the right to access and correct your personal information held by us. If you believe any details are incorrect, please contact us and we’ll promptly make corrections.

7. Cookies

We use cookies to enhance your website experience. Cookies help us understand how users interact with our site so we can improve it. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and recommend you review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

📧 [email protected]

Last Updated: 30/05/2025